Product care


Heuga modular flooring is designed to be low-maintenance, and keeping it clean is a simple matter.

Carpet tiles
Regular vacuuming is the best way to deal with everyday dust and dirt.
Heuga carpet tiles are manufactured using stain resistant material and fibres. But, for those inevitable spills and accidents, it's best to treat the area as promptly as possible. Scrape up any solids as soon as possible, working from the edges of the spill towards the centre so that it doesn't spread.

Excess liquid can be soaked up by placing a thick wad of absorbent paper over the area and pressing firmly. Sponge clean if required or the tiles can be lifted and rinsed under the tap. You can use a mild detergent solution and scrub gently with a brush where necessary, but it is important to remove all traces of detergent by rinsing. Use absorbent paper to mop up as much excess moisture as possible, and allow to dry. If you lift a tile to clean it, you should make sure it is dry before you put it back. But let it dry naturally; don't put it on a radiator or other artificially hot surface as this may damage the tile.

Intersept
Products like Le Bistro and Soft Senses have been treated with Intersept, our patented antimicrobial treatment. Intersept is incorporated into the tiles to inhibit the growth of bacteria and maintain hygine. This makes both carpets particularly suitable for kitchens, diningrooms, bathrooms, playrooms and utility rooms.

Personal carpet maintenance advice
We understand that you want to make sure your Heuga carpet tiles continue to look as good as new in order to fully enjoy your Heuga carpet or rug. After all we know accidents can happen. We'd like to help! Therefore we have teamed up with JAMES to offer all Heuga customers a unique service providing personal carpet maintenance advice specifically for your personal situation, chosen colours and chosen products. The advice has been specifically tested on the basis of your product, colour, family situation and area of usage. If any situation occurs that is not covered by the advice, you can always contact JAMES or your Heuga retailer. The JAMES website has answers to many common problems and maintenance issues. Click here to view the JAMES website.